- 1
- 2 Requester's Details
- 3 Summary
- 4 Acknowledgement
Request Details
Certificate Details
- DFA Reference Number
- Dispatch Number
- Dispatch Date
- Transmittal Date
- DFA Reference Number
- Dispatch Number
- Dispatch Date
- Transmittal Date
- DFA Reference Number
- Dispatch Number
- Dispatch Date
- Transmittal Date
- the owner of the birth certificate
- his/her parent
- his/her spouse
- his/her direct descendant
- his/her legal guardian/institution-in-charge, if minor.
Purpose
Requester's Details
Select Delivery or Pick up*
Please select either Delivery or Pick Up at LBC Branch.Select LBC Branch
Philippines Delivery Address
Delivery Address
DFA PFSP Delivery Address
Enter correct zip code to avoid unnecessary delays in delivery Find It
Your delivery address is not serviceable by the courier.You may choose to pick up your certificate at any LBC branch of your choice or change your delivery address.
Request Summary
Uploaded Documents
Delivery/Requester's Address
Philippines Delivery Address
DFA PFSP Delivery Address
ADDRESS LINE 1 | ADDRESS LINE 2 | LOCATION |
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Important Reminder for DHL Express delivery: You need to create a shipment via the DHL Express website. Please follow these instructions. After you have created a shipment you will be required to enter the Piece Number and the Confirmation Number, which are found in the DHL Express waybill, before you can proceed with payment.
If you want to avail of DHL Express delivery, click here.
If we do not receive the DHL Express waybill within three (3) days from PSA Serbilis payment, your document(s) will be delivered via PHLPost.
Request Summary
CERTIFICATE TYPE | DOCUMENT OWNER'S NAME | EVENT DATE | EVENT PLACE | NUMBER OF COPIES | AMOUNT |
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IMPORTANT
Civil Registry documents can only be issued to:
- The owner himself or through a duly authorized representative
- His/her spouse, parent, direct descendants, guardian or institution legally-in-charge of him/her, if minor
- The court or proper public official whenever absolutely necessary in administrative, judicial or other proceedings to determine the identity of a person
- In case of the person’s death, the nearest of kin
If you are the document owner and you are unable to receive the document, you may authorize a representative to do so on your behalf. Your authorized representative will have to present the following to the courier:
- Your signed authorization letter/Special Power of Attorney (SPA), stating the facts of the requested documents, number of copies and purpose
- Your valid ID (with photo and signature), including PhilID
- The valid ID (with photo and signature) of your authorized representative, including PhilID
Note: The requester shall only be allowed to submit up to two (2) requests for non-related individuals.
All PSA Serbilis requests that remain unpaid/waiting for payment for sixty (60) days or more will be discarded in the system. Please do not pay using the old Reference Number. If you need your PSA certificate, please fill out a new online application form and pay through our accredited payment channels within 60 days.Thank you for your continued patronage.
Request Summary - Viewable Online
Type | Name | Event Date | Event Place | Copies | Amount Due |
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NA |
Terms and Conditions
PAYMENT FOR REQUESTS FOR DELIVERY :
1. PSA Serbilis accepts requests for delivery within and outside the Philippines.
• LOCAL REQUEST: delivery destination is within the Philippines; PHP 330.00 per copy for copy issuance of birth, marriage and death certificates, and PHP 430.00 per copy for Certificate of No Marriage Record (CENOMAR) and Certificate of No Death Record (CENODEATH). The additional PHP 30.00 serves as the Documentary Stamp Tax (Sections 173 and 188 of the Tax Code, Revenue Memorandum Order 13-2008 and Revenue Regulations No. 4-2018) per copy issued.
• FOREIGN REQUEST: delivery destination is outside the Philippines; USD 20.30 per copy for copy issuance and USD 25.30 per copy for CENOMAR and CENODEATH.
2. PSA Serbilis uses the credit card payment facility of PesoPay. Unisys Managed Services Corporation will appear in the credit card statement and in the official receipt(s).
3. It is possible that the fee will be reflected in the requester's credit card statement of account before the document is received.
PAYMENT FOR REQUESTS FOR PICK UP AT PSA OUTLET :
1. PSA Serbilis accepts the following requests for payment via Land Bank of the Philippines and document(s) is for pick-up at PSA outlet:
Copy issuance - birth/marriage/death - PHP 155.00
Viewable Online - birth/marriage/death - PHP 130.00
CENOMAR/CENODEATH - PHP 210.00
Viewable Online - CENOMAR/CENODEATH - PHP 185.00
Online payment is not available for Viewable Online requests. Viewable Online requests must be paid at a PSA outlet.
2. PSA Serbilis uses the online payment facility of Land Bank of the Philippines.
3. It is possible that the fee will be reflected in the requester's account before the document is received.
REFUND AND CANCELLATION :
After payment is made, requests cancellation can no longer be accepted. PSA Serbilis adopts a NO REFUND and NO CANCELLATION policy for all its services.
ORDER FULFILLMENT :
1. Only paid requests shall be processed.
2. All certifications issued by PSA are considered rendered service. All requests submitted via PSA Serbilis and paid through the available payment channels will undergo processing under the Civil Registry System of PSA. Thus, these constitute rendered service, whether requests result to positive issuances or certifications (negative).
3. Returned mail delivery is also considered as rendered service. This includes wrong mailing address provided by requester, resident transferred to another address, and any other related circumstances.
4. For requests to be delivered within the Philippines:
4.1 Birth Certificates :
Only the following are authorized to receive birth certificates:
(a) the owner of the birth certificate;
(b) his/her parent;
(d) his/her direct descendant;
(e) his/her legal guardian/institution-in-charge, if minor.
If the document owner is a minor, only his/her parent or guardian can receive or authorize the receipt of delivery of the birth certificate. The receiving party must present a valid ID. If the receiving party is the guardian of the document owner, a valid ID and proof/declaration of guardianship must be presented.
If the receiving party is not any of the abovementioned persons, an authorization letter and the ID of the authorized person together with the receiving party's valid ID are required to be presented.
4.2 Marriage and Death Certificates, and CENOMAR
As per PSA Office Memorandum No. 2017-050, these documents can only be issued to:
(a) the owner himself or through a duly authorized representative
(b) his/her spouse, parent, direct descendants, guardian or institution legally in-charge of him/her, if minor
(c) the court or proper public official whenever absolutely necessary in administrative, judicial or other official proceedings to determine the identity of a person
(d) in case of the person’s death, the nearest of kin
5. For delivery destinations within the Philippines, processing and delivery of paid requests takes about three (3) to nine (9) working days after receipt of payment. For delivery destinations outside the Philippines, processing and delivery will take six (6) to eight (8) weeks after receipt of payment.”